General information on returns for EU Countries

If for any reason you are not fully satisfied with your order, you can return any purchases within 14 days of receipt.

If you do want to return items, in this case, please follow these steps for your return:

1. Put the goods return note into the package

2. You can choose the most convenient shipping method for you. Please return your package to our return department:

 

 

BRZ CLOTHING PRODUCTION B.V.

Spinozahof 41

1561KR Krommenie

The Netherlands

 

Cancellation policy/right of withdrawal for consumers

  • Legal right of withdrawal for consumers
  • Cancellation policy
  • Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us BRZ CLOTHING PRODUCTION B.V., Spinozahof 41, 1561KR Krommenie  The Netherlands. Tel. : +31 6 40071723, E-mail: [email protected]) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. BRZ CLOTHING PRODUCTION B.V. shall bear the costs of returning the goods within Germany. Direct costs for the return of goods from abroad shall be borne by the buyer. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary for checking the condition, properties and functioning of the goods.

Sample cancellation form

If you wish to cancel the contract, you can fill in this form and return it to BRZ CLOTHING PRODUCTION B.V., Spinozahof 41, 1561KR Krommenie  The Netherlands. Tel. : +31 6 40071723, E-mail: [email protected] I/we* hereby revoke the contract concluded by me/us* for the purchase of the following goods* __________________________________________________________ for the provision of the following services* _____________________________________ Ordered on/received on* ______________ Name of consumer(s) ________________________________________________ Address of consumer(s) ______________________________________________ Signature of consumer(s) _____________________ (only in the case of communication on paper) Date_____________________ (*) Delete as applicable.

Return costs when exercising the right of withdrawal

The costs of returning the goods BRZ CLOTHING PRODUCTION B.V.

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